Shipping Information

For all stock/non-customized items ordered before 3:00 p.m. CST Monday – Friday, orders are shipped out the same business day. If an order is placed after 3:00 p.m. CST Monday – Friday, it will ship the following business day. We do not ship on Saturday or Sunday.

Custom Orders

Custom items have a standard production of two business days before shipping. Custom thermal or raffle tickets require a processing time of 24 - 72 hours prior to shipping. Completion time for custom printing on vinyl or plastic wristbands is 7 - 10 business days. Please email or call in orders for custom printed vinyl wristbands (orders@wristbandsonline.com or 800-947-7445).

International Orders

We ship all over the world, but international orders may be subject to import duty fees. Wristbands Online does not apply these fees; rather, they may be applied at the time of your items’ arrival. Please contact your country for exact guidelines.

Delivery Timeframes

All orders are shipped via FedEx or UPS, originating from New Berlin, Wisconsin. Shipping timeframes noted below do not include weekends or holidays. We make every effort to ship priority orders the day they are received, when possible.

Ground	4-7 Business Days
3-day	3 Business Days
2-day	2 Business Days
Overnight	1 Business Day

 

Once your order has shipped, you will receive an email confirmation that includes your FedEx or UPS tracking information.

Special Circumstances

If you have specific instructions or comments on shipping, please supply this information on the Your Cart page, under “Order Note.” Some orders may be delayed, in processing and/or shipping, on account of customer payment issues or lack of response to contact from Wristbands Online.

Contact Us

With a wide selection of high-quality products available for quick delivery, at Wristbands Online, we ensure your unique event needs are effortlessly met. For questions, please email orders@wristbandsonline.com or call us at 800-947-7445.

Return Policy

All stock/non-customized orders can be returned for a full product refund. Returns will be granted up to 30 days from the shipment of the stock product. All returned items must be in acceptable condition (we cannot accept used or incomplete packs) in order to receive a full refund. We keep it easy - we do not charge a return or restocking fee. However, original and return shipping costs are non-refundable. 

Orders with these products are not eligible for return:

Customized items

Factory Seconds items

To get started with your return, give our customer service team a call at 1-888-256-0816